Organisational Development

Wide ranging Project based OD Experience:                                          

This is a long page demonstrating the wide range of projects delivered. The more significant ones are highlighted yellow.

 

OD Project objective

 

 

 

Context

 

 

 

Methods

 

 

 

Outcome

 

 

 

Personal role

 

 

 

Regional Crisis Team

 

 

 

UK & Ireland

 

 

 

Plan, Selection, training, exercise

Ongoing

 

 

 

Leader

 

 

 

Information & Consultation Directive

Shared Service Centre

Facilitation

 

 

 

Finalising

 

 

 

Consultant & Facilitator

 

 

 

Global Training Admin System

 

 

 

Global

 

 

 

Project plan, consultants and team selection

Ongoing

 

 

 

Joint Project Leader (user)

 

 

 

Revised Management Development System

 

 

 

UK & Ireland

 

 

 

Project plan + team & consultants

 

 

 

40% cost saving to businesses with more flexibility

Leader

 

 

 

Implement PR activities to raise Corp. Awareness in UK

UK & Ireland

 

 

 

Plan, PR Agency, self-development

 

 

 

Ongoing

 

 

 

Leader

 

 

 

Harmonise European Recruitment process

 

 

 

Industrial & consumer Blue Chip

20,000 staff

 

 

 

Revise competencies and methods to incorporate custom and need

Successfully implemented

 

 

 

Team Member design + Leader of implementation team

Establish UK Website

www.henkel.co.uk

 

 

 

Industrial & consumer Blue Chip – First UK web presence

 

 

 

Use content management system to profile UK Biz for stakeholders

 

 

 

First website outside parent country in new format – used as beacon site for rest of world

Leader

 

 

 

Intranet introduction

 

 

 

UK Industrial & consumer 1000 staff wit PCs

 

 

 

Identify information needs, build a team of content editors to input and maintain

Launched & ongoing

 

 

 

Team Leader

 

 

 

HR Reporting Team

 

 

 

Industrial & consumer Blue Chip

46,000 staff

 

 

 

Analysed info needed and potential data sources to reduce need for ad hoc report requests

Halved number of reports

 

 

 

Team Member

 

 

 

Implement Corporate Image

 

 

 

6 diverse UK businesses

 

 

 

Implement a unified image across all external and internalcomms.

Implemented includes:

Stationary

Advertising

Literature & signage.

Project Leader

 

 

 

Implement Quality for HR Fi IT

 ISO 9001:2000

 

 

 

12 months to implement quality system & gain accreditation

Build team, identify audit body & engage,

Design manual documents, processes.

ISO 9001:2000 accreditation gained 6 weeks ahead of plan and under budget.

Project Leader

 

 

 

Crisis Response Process for UK business

 

 

 

Need for method to cope with reputation threatening events in UK ( on ave. 1 per 5 years )

 

 

 

Networking

Teambuilding

Manual design

 

 

 

Skeleton Manual / process for 6 UK sites produced

Head office team recruited / sim. exercised to act as model

Project Leader

 

 

 

Devise and implement a career path for sales people

 

 

 

Excessive turnover in sales force

Pharma 80 staff

 

 

 

Grades and criteria devised,

Development courses created

 

 

 

Successful implementation reduced turnover & raised professional standards and competencies

Leader + architect

 

 

 

Implement SalesNVQs

 

 

 

External validation of internal development programme

Pharma 80 staff

Selling / informing,

Enrolling & motivating

 

 

 

National Sales Awards Finalist.

15 successful awards.

 

 

 

Project sponsor and leader

 

 

 

Revise the training and management systems of a Heparin Factory

 

 

 

Pharma 25 staff

New Manager requested help for productivity, quality reasons

Review of processes + floor walk, brainstorming and process mapping

 

 

 

Production, quality, and staff retention all increased.

Commendation in National Training Awards

 

 

 

Facilitator and implementer.

 

 

 

Unite the Sales &Mkting European subsidiaries of a Danish Co.

 

 

 

Pharma

12 countries. Direct influence at Sales Manager Level 24 people

McKinsey 7 “s” model + facilitation of meetings to establish shared values + editor of newsletter

 

 

 

Values established, emerged as key facilitator & invited to other projects

 

 

 

Team Member to lead facilitator

 

 

 

Implement Sales training in Far East subsidiary + Train trainers

 

 

 

Pharma

16 countries

58 people

 

Presentedpsyquads and behaviour skills, Management skills & Trained trainers

Materials & Methods established in region and invited back 7 years later to continue

 

 

 

Trainer, originator and mentor

 

 

 

Professionalise the Global Marketing  Conference

 

 

 

Pharma

3 MktingMgrs, 6 brand mgrs

 

 

 

Event co-ordination and advice, 1:1 coaching, facilitation of meetings.

“Best conference ever”

 

 

 

Mentor, Coach, advisor, fixer.

 

 

 

Introduce Coaching Process and skills

Pharma 14 Managers + 80 sales

 

 

 

Sourced leading edge coach

 

 

 

Process assimilated into business process.

Fixer + internal coach

 

 

 

Audit of all Sales & Marketing staff skills throughout Europe

 

 

 

Pharma

850+ staff

 

 

 

Used Sales &Mktingcontacts to design competency framework

 

 

 

Complete audit 97% complete & analysed in 6 months with minimal consultancy

 

 

 

Project Leader

Facilitation, creation, design & delivery.

(Presented in French to pilot group)

Succession Plan

Project to add 20% to top line sales (Europe) over 3 years with no new products

 

 

 

Pharma

850+ staff

 

 

 

Designed project plan, Sold to country directors,  Built implementation team

Delivered Key element in 2 years – outcome largely achieved – no concrete data

Project Leader

 

 

 

Develop UK Business strategy and implementation team

 

 

 

Pharma

37 Medical, Corporate, Sales &Mkting staff

over 5 years

 

 

 

Facilitated biannual 2 day meetings that developed key staff and business direction

Effective meetings with tangible competency increases

 

 

 

Originator, design collaborator, facilitator

 

 

 

UK Sales team – introduce Key Account role

 

 

 

14 sales staff

 

 

 

Job description, pers. spec,

Assessment Centre

Skills Development

Developed one of the first Key Acc teams in UK pharmaindustry that was envy of others

Originator, trainer, facilitator,

Advisor

 

 

 

Unite Shared Service organisation

 

 

 

HR, Finance, IT  90 staff

 

 

 

Skills Matrix and function, Facilitate meetings – 6 thinking hats

 

 

 

Survived service centre rationalisation 32 – 8, and built communicative group

Leader, Facilitator.

We are located at:

 


 

Shaftesbury

SP7 9PT

Contact us today!

If you have any queries or wish to make an appointment, please contact us:

 

 

alan.thomas@infin80.co.uk

 

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